How to Find Your BDO Account Number Easily & Correctly for Transaction Purposes

It’s really annoying if you forget your BDO savings account number when you need to transfer funds. Before going to the bank, consider these ways to get it back.

Your BDO account number, which consists of 10 or 12 digits, is essential for both in-person and online transactions. This number uniquely identifies your savings account.

Providing the correct account number is critical to ensuring your funds are transferred accurately. Incorrect numbers can result in delays, returned transactions, or even funds deposited into the wrong account.

So, here are several ways to find a BDO account number that you can use to ensure the correctness of your account number.

BDO Account Number

A BDO account number is a crucial 12-digit identifier, unique to each account held at Banco de Oro. It’s essential for all banking transactions, acting as the precise address for funds to ensure they are correctly routed.

Okay, let’s break down the BDO account number in more detail:

• Uniqueness:
  • Every BDO account, whether it’s a savings account, checking account, or any other type, has its own distinct 12-digit number. This ensures that no two accounts are confused with each other.
• Purpose:
  • Identification: The primary purpose of the account number is to identify your specific account within BDO’s system. When you perform any banking activity, the account number tells BDO which account to debit or credit.
  • Transactions:
    • Deposits: When someone deposits money into your account, they need your account number to ensure the funds go to the correct place.
    • Withdrawals: While you might use a debit card or passbook for withdrawals at an ATM or branch, the account number is still the underlying identifier.
    • Transfers: Whether you’re transferring funds online, through mobile banking, or at a branch, the account number is crucial for directing the transfer.
    • Bill Payments: Many bill payment systems require your BDO account number to process payments.
• Structure:
  • While the exact structure of the 12 digits might vary internally within BDO’s systems, it’s essential to provide the entire 12-digit sequence accurately. Even a single incorrect digit will result in a failed transaction or the funds going to the wrong account.
• Security:
  • Your account number should be treated with care. While it’s necessary for legitimate transactions, avoid sharing it unnecessarily. Be cautious about providing it on unsecured websites or in response to unsolicited requests.
• Where to find it:
  • Your BDO account number can be found on your passbook, statement of account, or within your BDO online or mobile banking app.

In essence, the BDO account number acts as the “address” of your money within the BDO banking system.

Methods to Find Your BDO Account Number

There are several easy ways to access your BDO account number, depending on your preferred method and available resources. You can view your BDO account number in your passbook, through the BDO app or by asking BDO Customer Service.

A. Login to BDO Online

BDO’s online banking platform provides a convenient way to access and manage your accounts. To locate your account number, simply follow these steps:

1. Access BDO Online Banking: Visit the BDO Online Banking website (https://www.bdo.com.ph/personal/digital/bdo-online). Then click login to the BDO Online website. On the BDO Online page, please login by entering your username and password.
2. Navigate to My Accounts: Once logged in, locate the “My Accounts” section. It is usually displayed on the homepage or can be accessed via a menu option.
3. View Your Account Details: Select the specific BDO account you want to retrieve the number for. The account details page will be displayed.
4. Locate Account Number: Your 12-digit BDO account number should be prominently displayed within the account details section. You can copy or note down the number for future reference.

B. BDO Online App

For on-the-go access to your account details, the BDO Online app offers an easy way to find your account number. In general, here are the steps:

1. Download and Launch the BDO Online App: Ensure you have downloaded and installed the BDO Unibank Mobile Banking App (BDO Online App) from the App Store or Google Play Store. Launch the app on your smartphone or tablet.
2. Log In: Enter your username and password to securely access your BDO account.
3. Select Your Account: Choose the specific BDO account you want to retrieve the number for from the displayed list of accounts.
4. View Account Details: Tap on the chosen account to access its details page.
5. Find Account Number: Your 12-digit BDO account number should be visible within the account information section. You can copy it or take a screenshot of the screen for easy access.

C. BDO Passbook/Statement

For a tangible record of your account number, check your BDO passbook or account statements. These documents, given when you open your account and available upon request at a branch, contain your account details. Look for the following:

1. Open Your Passbook or Statement: Locate your most recent BDO passbook or account statement.
2. Review Account Details: On the first page or within the transaction details, your 12-digit BDO account number should be clearly printed.

D. Contacting BDO Customer Service

If you’re unable to access your account number through online or mobile banking, or your passbook/statement isn’t available, BDO Customer Service can provide assistance. You can reach them through the following contact channels:

• BDO Contact Center:
  • Metro Manila: (+632) 8888-0000
  • Domestic Toll-Free Nos: #8888-0000 (PLDT) #8888-0000 (Globelines)
  • International Toll-Free Nos.:  IAC +800-8-CALLBDO (2255-236)
• Email & Website:
  • Website: bdo.com.ph
  • Email: callcenter@bdo.com.ph
  • Email: reportphish@bdo.com.ph

E. Send a Message to BDO Unibank Facebook

For a less urgent inquiry, or if calling isn’t feasible, you can message BDO Unibank through their official Facebook page. Simply send a message requesting your account number.

Be prepared to provide proof of account ownership, such as a photo of your valid ID. Never share your OTP or password.

Please be aware that due to the high volume of daily messages, a response from BDO may take more than 24 hours.

F. Visit the Nearest BDO Unibank Branch

As a final option, you can visit your nearest BDO branch in person to retrieve your account number. BDO branches typically operate from 9:00 AM to 5:00 PM, Monday through Friday. Remember to bring your ATM card and a valid government-issued ID for verification.

Well, those are some easy steps that you can use to check or find out the BDO Unibank account number. Hopefully this is useful!